FAQ's-Soaps
Where are your products made? All our soaps are handmade in small batches in Plainfield, IL, using high-quality, locally sourced ingredients.
Is your goat’s milk soap safe for kids and babies? While it’s very gentle, we always recommend doing a patch test and consulting with your pediatrician before introducing any new product to a baby’s skin.
How long does a bar of soap last?
On average, a bar lasts 3–4 weeks with daily use. To extend its life, keep it dry between uses on a draining soap dish.
Where is your goat’s milk sourced from?
We source our fresh goat’s milk from local farms right here in Indiana. Goats are fed organically grown grass, non-GMO feed at milking.
How can I order your products?
You can order products right here on my website.
I need help with my order — what should I do?
We’re happy to help! If you have any questions or issues with your order, please contact us at valaromashop@gmail.com. Be sure to include your order number and a brief description of the issue so we can assist you as quickly as possible.
We aim to respond within 1–2 business days. Your satisfaction means a lot to us, and we’ll do our best to make it right.